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Footcandle Films 12: The Artist

“The Artist” won some of the biggest Academy Awards, including Best Picture, Best Actor and Best Director.Ā  But was it any good?Ā  Alan and Chris talk about the film,...

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Footcandle Films 11: My Week With Marilyn

“My Week With Marilyn”, starring Michelle Williams and Kenneth Branagh, was nominated at this year’s Academy Awards for both Best Actress and Best Supporting Actor. Ā Did either of these...

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Storytime Station: Butterflies + Eskimos

On this episode of Storytime Station, Board Member for the March of Dimes Foothills Division, Margaret Jackson, joins us to read a tale of unlikely friendship and extravagant quests....

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Stepping Up Service: Mystery Shopping

The topic of the month is mystery shopping, known to some as secret shopping. While many perceive mystery shopping as a practice involving retail specific organizations, the idea of...

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Chick Chat: Whitney, Madonna & JFK

This monthā€™s episode of Chick Chat brings your host Mary-Margaret and two of her favorite chicks, Karen and Marie to the table to talk about all things chick-chat worthy....

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I’m With the Band: Yarn

In this monthā€™s episode of Iā€™m With The Band, your host Chad welcomes Andrew, Robert, Rod, Trevor, Blake, and Ricky ā€“ collectively known as Yarn. Hailing from Brooklyn, NY,...

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Footcandle Films 10: Oscar Picks!

While the last episode was all about Chris & Alan's favorite films of 2011, this episode asks them to gaze into their crystal ball and make predictions on this...

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Stepping Up Service 7: Take a Football Approach

In light of the recent Super Bowl, Stepping Up Service hosts Alan Jackson and Ed Gagnan ask the question, ā€œWhat can we learn from football?ā€ Hailed the ultimate team...

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Leadership GPS: The Dark Side of Leadership

On this episode of Leadership GPS, join your favorite father-son team as Alan and Tony Jackson discuss the dark side of leadership. Is the dark side always a bad...

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Footcandle Films 9: The Best of 2011

Chris and Alan had a novel idea... what if they took a look at all of the films they saw in 2011, and then presented their "top five" films...

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Storytime Station: Fancy Pants

This month on Storytime Station we journey to France - for a dance - with some "Fancy Pants"! There is an excited young man who is in need...

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I’m With the Band: The Logic

On this month's episode of I'm With The Band, the tables turn as Mary-Margaret fills in for Chad, a member of this month's spotlight band, The Logic. From how...

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Chick Chat: Paula Deen, Baby Blue and Your Favorite Chicks

Chick Chat dives right in to juicy gossip this month when Mary Margaret invites her friends Valerie and Cameron to the show. The topic of New Years Resolutions starts...

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Footcandle Films 8: The Guard

After some downbeat movies over the last few months, it's time for some laughs. But does "The Guard", starring Brendon Gleeson and Don Cheadle, deliver? Gleeson stars...

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Stepping Up Service 6: Customer Service Trends for 2012

As we start a brand new year, Alan and Ed talk about the trends they foresee affecting the customer service world in 2012. How are customers and their...

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Chick Chat 5: December 2011

In this somewhat awkward topic episode, the chicks discuss: the ever important first kiss, holiday plans, and of course... Tim Tebow. We even have a shout-out giveaway for...

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I’m With the Band: Puddingstone

To help celebrate the holiday season, Chad spends some time with the band Puddingstone! Hailed as the "best kept secret in North Carolina", this band plays a wide...

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Storytime Station: Up I Will Grow

This month's story, "Up I Will Grow", was written and illustrated by Eric Childers. The story is read by Mayor Rudy Wright of Hickory, North Carolina. Hickory-native Eric Childers...

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Leadership GPS: What Do Leaders Expect?

When you are working for an organization in a mid-level leadership / management role, do you know what your own "leaders" expect from you? Do organization CEOs, Presidents,...

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Stepping Up Service 5: How to Say “No”

You want to make your customer happy... but sometimes you have to say that dreaded word: "NO". This month's episode discusses how to handle those "NO" situations with...

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Footcandle Films 7: Take Shelter

Alan and Chris review the film "Take Shelter", starring Michael Shannon and Jessica Chastain. Shannon plays a father and husband haunted by visions of a devastating storm that...

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I’m With the Band: Sanctum Sully

Asheville based band, Sanctum Sully, joins us in the studio for some toe tappin' down south bluegrass. As they take some time away from recording their next album, we...

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Footcandle Films 6: Project Nim

"Project Nim" is a documentary about a group of researchers in the 1970s that decided to raise a baby chimpanzee in a human environment and try to teach it...

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Chick Chat 4: November 2011

We went out on a ledge this month and invited some guests who claim they aren't very girly. Did they even know who the Kardashians are? So, how'd it...

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Storytime Station: What If No One Likes Me?

"What If No One Likes Me?", is brought to us by author Janet Young and Illustrator Neil Dowd.The book is read by the Rev. Susan Smith, Assistant Director of...

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Leadership GPS 4: Satisfaction vs. Engagement

Alan and Tony Jackson, both with The Jackson Group (www.thejacksongroup.com) discuss the differences between these two terms and how those in leadership positions can help manage both.

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Stepping Up Service 4: Social Media Customer Service

This month's episode discusses the importance of Social Media in the Customer Service experience. Show hosts Alan Jackson (The Jackson Group, www.thejacksongroup.com) and Ed Gagnon (Customer Service Solutions,...

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Chick Chat 3: October 2011

It's a different type of episode this time on Chick Chat. Did the girls really get sentimental in the studio? Oh, but have no fear, they still...

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Footcandle Films 5: Sarah’s Key

In this month's episode, the Footcandle guys discuss the film adapation of the novel "Sarah's Key", dealing with the persecution of Jewish people in France during World War II....

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I’m With the Band: The Belfast Boys

The Belfast Boys are Alyn Mearns (guitar & vocals) and Adrian Rice (mandolin, bodhran & vocals). Mearns and Rice both hail from the Troubled streets of Belfast, Northern...

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Storytime Station: The Butterfly Lizard

In this month's edition of "Storytime Station", Western North Carolina author Kenneth Elliott, Ph. D., reads his own book "The Butterfly Lizard". While searching for new playmates, the Butterfly Lizard...

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I’m With the Band: Carpal Tullar

Chris Tullar - who performs with a band under the name Carpal Tullar - joins show host Chad Austin in this month's episode to talk about his music, recording...

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Stepping Up Service 3: Customer Service in Professional Sports

This month's episode of "Stepping Up Service" discusses the importance of customer service in - of all places - the world of professional sports. Ed Gagnon (Customer Service...

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I’m With the Band: Matty Mcree

In this month's episode, our host Chad Austin spends some time with a Nashville-based singer/songwriter with Hickory connections: local favorite Matty Mcree! Matty talks about the move to Nashville,...

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Chick Chat 2: September 2011

Reality shows, social media etiquette, having an automobile accident involving a famous celebrity, and using mosquito spray as a replacement for mace. All of these topics, and more,...

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Leadership GPS 3: Leadership and the Written Word

Whether it be a letter or an e-mail, leaders have to be effective in their written communications just as in any other forms of communication. But how important...

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Footcandle Films 4: Midnight in Paris

Alan and Chris get together to discuss their latest film society screening, Woody Allen's "Midnight in Paris". After an in-depth discussion of that film, they turn their attention...

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I’m With the Band: Katharine Whalen & Her Fascinators

Chad interviews Katharine Whalen & Her Fascinators in this month's episode. Katharine was a founding member of the Squirrel Nut Zippers, and has been produced albums ranging from...

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Storytime Station: The Cat Who Acted Like a Dog

This Storytime Station is "The Cat Who Acted Like a Dog", authored by Laura Mims and read by Tracy Hall, Executive Director of Education Matters in Catawba Valley.

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Stepping Up Service 2: Who Needs Customer Service?

Alan Jackson (The Jackson Group, The MESH) and Ed Gagnon (Customer Service Solutions) discuss the need for customer service in today's business world and the three groups most impacted...

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