Episodes

EPISODES

Chick Chat: 50 Shades of Oh My

June 5, 2012 MESH Master 1 Comment

You’ve heard all about it. Your friends are all reading it. You find yourself putting down the gossip mags and picking this up, even if you’re “not...

Listen

Podcast: Play in new window | Download

Footcandle Films: The Avengers, Dark Shadows, JWLAH & more

May 22, 2012 MESH Master 0 Comments

The big summer movies have started arriving in theaters. Perhaps you’ve heard of “The Avengers”? The Footcandle dynamic duo of Alan & Chris lead off this episode with a...

Listen

I’m With the Band: Rick Cline

May 14, 2012 MESH Master 0 Comments

Chad’s back in the studio for something a little different. This episode of “I’m With The Band” highlights Rick Cline – Hickory’s own beat boy. From high...

Listen

Stepping Up Service: Easy Dos and Don’ts

May 12, 2012 MESH Master 0 Comments

On this episode of Stepping Up Service, hosts Alan Jackson and Ed Gagnon lead off discussing three simple things you can do to help improve customer service. ...

Listen

Podcast: Play in new window | Download

Storytime Station: My Day with Daddy

May 8, 2012 MESH Master 0 Comments

On this episode of Storytime Station, Chris Frye, co-founder of Footcandle Film Society and host of the Footcandle Films podcast on The MESH, joins us to read a story...

Listen

Chick Chat: Does Age Really Matter?

April 30, 2012 MESH Master 0 Comments

What happens when you put three ladies of all different ages in front of some microphones? Do you know the difference in Showgirls and Dreamgirls? Find out...

Listen

Podcast: Play in new window | Download

Footcandle Films: A Separation

April 18, 2012 MESH Master 0 Comments

"A Separation" won the 2012 Academy Award for Best Foreign Film. Did Alan & Chris find it deserving or do they think the Academy must have switched the...

Listen

Stepping Up Service: Handle Complaints Like Scoring in Golf

April 11, 2012 MESH Master 0 Comments

The Masters are happening at the time of this month's recording... which got us thinking: how is handling customer complaints like scoring in golf? Ed Gagnon with Customer...

Listen

Podcast: Play in new window | Download

I’m With the Band: Will Willis

March 30, 2012 MESH Master 1 Comment

Lenoir native Will Willis joins us in the studio for this episode of I’m With the Band. Host Chad Austin talks in-depth about recording styles, local hang-outs, and their...

Listen

Leadership GPS: Constructive Feedback

March 22, 2012 MESH Master 0 Comments

Your father-son duo, Tony and Alan Jackson, join us on our newest installment of Leadership GPS to discuss the importance of constructive feedback. We’re talking about getting rid of...

Listen

Chick Chat: George Clooney, Snooki and Juicing.

March 22, 2012 MESH Master 1 Comment

Chick Chat delivers all the juicy gossip this month when Mary Margaret and her friends Valerie and Janette get together in The MESH studio. The topic of George Clooney’s...

Listen

Podcast: Play in new window | Download

Footcandle Films 12: The Artist

March 16, 2012 MESH Master 0 Comments

“The Artist” won some of the biggest Academy Awards, including Best Picture, Best Actor and Best Director. But was it any good? Alan and Chris talk about the film,...

Listen

Footcandle Films 11: My Week With Marilyn

March 12, 2012 MESH Master 0 Comments

“My Week With Marilyn”, starring Michelle Williams and Kenneth Branagh, was nominated at this year’s Academy Awards for both Best Actress and Best Supporting Actor. Did either of these...

Listen

Storytime Station: Butterflies + Eskimos

March 8, 2012 MESH Master 0 Comments

On this episode of Storytime Station, Board Member for the March of Dimes Foothills Division, Margaret Jackson, joins us to read a tale of unlikely friendship and extravagant quests....

Listen

Stepping Up Service: Mystery Shopping

March 8, 2012 MESH Master 0 Comments

The topic of the month is mystery shopping, known to some as secret shopping. While many perceive mystery shopping as a practice involving retail specific organizations, the idea of...

Listen

Podcast: Play in new window | Download

Chick Chat: Whitney, Madonna & JFK

February 29, 2012 MESH Master 0 Comments

This month’s episode of Chick Chat brings your host Mary-Margaret and two of her favorite chicks, Karen and Marie to the table to talk about all things chick-chat worthy....

Listen

Podcast: Play in new window | Download

I’m With the Band: Yarn

February 17, 2012 MESH Master 0 Comments

In this month’s episode of I’m With The Band, your host Chad welcomes Andrew, Robert, Rod, Trevor, Blake, and Ricky – collectively known as Yarn. Hailing from Brooklyn, NY,...

Listen

Footcandle Films 10: Oscar Picks!

February 13, 2012 MESH Master 0 Comments

While the last episode was all about Chris & Alan's favorite films of 2011, this episode asks them to gaze into their crystal ball and make predictions on this...

Listen

Podcast: Play in new window | Download

Stepping Up Service 7: Take a Football Approach

February 9, 2012 MESH Master 0 Comments

In light of the recent Super Bowl, Stepping Up Service hosts Alan Jackson and Ed Gagnan ask the question, “What can we learn from football?” Hailed the ultimate team...

Listen

Podcast: Play in new window | Download

Leadership GPS: The Dark Side of Leadership

February 8, 2012 MESH Master 1 Comment

On this episode of Leadership GPS, join your favorite father-son team as Alan and Tony Jackson discuss the dark side of leadership. Is the dark side always a bad...

Listen

Podcast: Play in new window | Download

Footcandle Films 9: The Best of 2011

February 8, 2012 MESH Master 0 Comments

Chris and Alan had a novel idea... what if they took a look at all of the films they saw in 2011, and then presented their "top five" films...

Listen

Podcast: Play in new window | Download

Storytime Station: Fancy Pants

February 7, 2012 MESH Master 0:06:00 2 Comments

This month on Storytime Station we journey to France - for a dance - with some "Fancy Pants"! There is an excited young man who is in need...

Listen

Podcast: Play in new window | Download

I’m With the Band: The Logic

February 7, 2012 MESH Master 0 Comments

On this month's episode of I'm With The Band, the tables turn as Mary-Margaret fills in for Chad, a member of this month's spotlight band, The Logic. From how...

Listen

Chick Chat: Paula Deen, Baby Blue and Your Favorite Chicks

January 26, 2012 MESH Master 1 Comment

Chick Chat dives right in to juicy gossip this month when Mary Margaret invites her friends Valerie and Cameron to the show. The topic of New Years Resolutions starts...

Listen

Podcast: Play in new window | Download

Footcandle Films 8: The Guard

January 25, 2012 MESH Master 0 Comments

After some downbeat movies over the last few months, it's time for some laughs. But does "The Guard", starring Brendon Gleeson and Don Cheadle, deliver? Gleeson stars...

Listen

Podcast: Play in new window | Download

Stepping Up Service 6: Customer Service Trends for 2012

January 12, 2012 MESH Master 0 Comments

As we start a brand new year, Alan and Ed talk about the trends they foresee affecting the customer service world in 2012. How are customers and their...

Listen

Podcast: Play in new window | Download

Chick Chat 5: December 2011

December 22, 2011 MESH Master 1 Comment

In this somewhat awkward topic episode, the chicks discuss: the ever important first kiss, holiday plans, and of course... Tim Tebow. We even have a shout-out giveaway for...

Listen

Podcast: Play in new window | Download

I’m With the Band: Puddingstone

December 20, 2011 MESH Master 1 Comment

To help celebrate the holiday season, Chad spends some time with the band Puddingstone! Hailed as the "best kept secret in North Carolina", this band plays a wide...

Listen

Storytime Station: Up I Will Grow

December 16, 2011 MESH Master 0:02:59 0 Comments

This month's story, "Up I Will Grow", was written and illustrated by Eric Childers. The story is read by Mayor Rudy Wright of Hickory, North Carolina. Hickory-native Eric Childers...

Listen

Podcast: Play in new window | Download

Leadership GPS: What Do Leaders Expect?

December 14, 2011 MESH Master 0 Comments

When you are working for an organization in a mid-level leadership / management role, do you know what your own "leaders" expect from you? Do organization CEOs, Presidents,...

Listen

Stepping Up Service 5: How to Say “No”

December 13, 2011 MESH Master 0 Comments

You want to make your customer happy... but sometimes you have to say that dreaded word: "NO". This month's episode discusses how to handle those "NO" situations with...

Listen

Podcast: Play in new window | Download

Footcandle Films 7: Take Shelter

December 13, 2011 MESH Master 0 Comments

Alan and Chris review the film "Take Shelter", starring Michael Shannon and Jessica Chastain. Shannon plays a father and husband haunted by visions of a devastating storm that...

Listen

Podcast: Play in new window | Download

I’m With the Band: Sanctum Sully

November 25, 2011 MESH Master 0 Comments

Asheville based band, Sanctum Sully, joins us in the studio for some toe tappin' down south bluegrass. As they take some time away from recording their next album, we...

Listen

Footcandle Films 6: Project Nim

November 23, 2011 MESH Master 1 Comment

"Project Nim" is a documentary about a group of researchers in the 1970s that decided to raise a baby chimpanzee in a human environment and try to teach it...

Listen

Podcast: Play in new window | Download

Chick Chat 4: November 2011

November 22, 2011 MESH Master 2 Comments

We went out on a ledge this month and invited some guests who claim they aren't very girly. Did they even know who the Kardashians are? So, how'd it...

Listen

Podcast: Play in new window | Download

Storytime Station: What If No One Likes Me?

November 18, 2011 MESH Master 0:05:49 1 Comment

"What If No One Likes Me?", is brought to us by author Janet Young and Illustrator Neil Dowd.The book is read by the Rev. Susan Smith, Assistant Director of...

Listen

Podcast: Play in new window | Download

Leadership GPS 4: Satisfaction vs. Engagement

November 17, 2011 MESH Master 0 Comments

Alan and Tony Jackson, both with The Jackson Group (www.thejacksongroup.com) discuss the differences between these two terms and how those in leadership positions can help manage both.

Listen

Stepping Up Service 4: Social Media Customer Service

November 13, 2011 MESH Master 1 Comment

This month's episode discusses the importance of Social Media in the Customer Service experience. Show hosts Alan Jackson (The Jackson Group, www.thejacksongroup.com) and Ed Gagnon (Customer Service Solutions,...

Listen

Podcast: Play in new window | Download

Chick Chat 3: October 2011

October 27, 2011 MESH Master 0 Comments

It's a different type of episode this time on Chick Chat. Did the girls really get sentimental in the studio? Oh, but have no fear, they still...

Listen

Podcast: Play in new window | Download

Footcandle Films 5: Sarah’s Key

October 20, 2011 MESH Master 0 Comments

In this month's episode, the Footcandle guys discuss the film adapation of the novel "Sarah's Key", dealing with the persecution of Jewish people in France during World War II....

Listen

Podcast: Play in new window | Download