MESH Master

Are you ready for some (Fantasy) Football?

The MESH is proud to announce its first weekly show, “The Fantasy Formula”, about the world of fantasy football, predictions for the coming week’s games, and thoughts and opinions that can help you in your own fantasy league.  New episodes will start coming out each Tuesday starting next week, but you can listen to this…

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Katharine Whalen & Her Fascinators… on The MESH!

This month’s episode of “I’m With the Band” features an interview with Katharine Whalen & Her Fascinators!  Katharine is one of the founding member of the Squirrel Nut Zippers, heralding from the Carrboro area of North Carolina.  She and her band are promoting her latest album, “Madly Love” which will be released in late September….

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I’m With the Band: Katharine Whalen & Her Fascinators

Chad interviews Katharine Whalen & Her Fascinators in this month’s episode. Katharine was a founding member of the Squirrel Nut Zippers, and has been produced albums ranging from jazz standards to avant-pop ever since. She describes her latest album, “Madly Love”, as a “blend of Irish blues and Southern-tinged rock”. The album is set to release in late September 2011, but we are privileged to have a conversation with Katharine and her band as well as hear some of the tracks from the forth-coming album.
To learn more about Katharine Whalen & Her Fascinators, links for her new album, or to see tour dates, visit her web site at http://katharinewhalenmusic.com.

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New “Free Range Chicken Thinking” posted!

The third episode of “Free Range Chicken Thinking”, the MESH’s creative thinking podcast, has been posted and is ready for downloading and listening.  The Pixelspace guys bring in a special guest, talk about when is the right tim to make a change in your career, and what advice they would give to Apple’s new CEO….

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Episode Two of “Stepping Up Service” Released

Ed Gagnon (Customer Service Solutions) and Alan Jackson (The Jackson Group, The MESH) return for the second episode of their monthly series on customer service, “Stepping Up Service”.  This month, Alan and Ed discuss the overall need for customer service in today’s business environment and the three groups most impacted by good customer service.  Click…

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Stepping Up Service 2: Who Needs Customer Service?

Alan Jackson (The Jackson Group, The MESH) and Ed Gagnon (Customer Service Solutions) discuss the need for customer service in today’s business world and the three groups most impacted by good customer service and why. Alan and Ed also share their “Customer Service Example of the Month”, with Ed providing a “good” example and Alan bringing up the “bad” one that turns into more of a rant.

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The MESH introduces “CAHPS Cast”

The first episode of “CAHPS Cast” has been published and is available for subscribing or downloading.  CAHPS is a national system for surveying patient experiences in healthcare organizations across the nation, and hosts Alan Jackson and Janette Jones discuss the process, how it works, and how organizations are responding to it.  Click this link to…

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CAHPS Cast #1: CAHPS Primer

To start off this new show on The MESH, co-hosts Alan Jackson and Janette Jones with The Jackson Group explain what the CAHPS process is and how healthcare organizations are responding to this national patient experience survey. This episode serves as a good “primer” on the CAHPS process, discussing the history, basics of, and general reactions to the CMS regulated survey.

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The Arctic journey continues on “Travels with Jeff” #3

The third episode (part 3 of 4) of the Arctic trip has been posted on “Travels with Jeff”.  Jeff and his worldly travelers visit the old mining town of Barentsburg, make it to Isfjord for some magnificant scenery, and encounter some dangerous snow mobile activity on their way to the “Ship in the Ice”.  Click…

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“Leadership GPS” discusses the “abnormal” side of leadership

The second episode of Leadership GPS is online and ready for your listening pleasure.  Alan and Tony Jackson discuss how being a good leader sometimes means acting in a way that is uncomfortable or “abnormal” for some people.  This episode spends a lot of time talking about public appearances and speaking/presentation styles.  Click this link…

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