The MESH introduces “CAHPS Cast”

The first episode of “CAHPS Cast” has been published and is available for subscribing or downloading.  CAHPS is a national system for surveying patient experiences in healthcare organizations across the nation, and hosts Alan Jackson and Janette Jones discuss the process, how it works, and how organizations are responding to it.  Click this link to visit the “CAHPS Cast” page and listen to the first episode.

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