Episode Two of “Stepping Up Service” Released

Ed Gagnon (Customer Service Solutions) and Alan Jackson (The Jackson Group, The MESH) return for the second episode of their monthly series on customer service, “Stepping Up Service”.  This month, Alan and Ed discuss the overall need for customer service in today’s business environment and the three groups most impacted by good customer service.  Click this link to visit the “Stepping Up Service” page and listen to the latest episode.

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