In this month’s episode, Alan Jackson and Janette Jones of The Jackson Group discuss some of the “Do’s and Don’ts” when conducting CAHPS surveys in your healthcare organization. These are things you need to keep in mind when administering the surveys, as well as things you should avoid to stay compliant in the process. Also, Janette starts a monthly series of discussing one of the CAHPS survey domains; this month’s topic is “Nurse Communications” and ways to help improve those scores.

Tar Heel football has started, and the boys are ready to chat about the first four games of the season. Wes and Tar Heel Danny also discuss the prospects for the rest of the season as well as other ACC and sporting news. Plus, one lucky listener is going to win two tickets to the upcoming Louisville game… but you have to listen to the episode to learn how to register for the drawing! It’s time to talk Tar Heels with “Bleeding Blue”.

It’s the first episode of “New Stuff”, your discussion show talking about social media, technology, mobile devices and other gadgets! The topics for this first episode include the current status of Google+, recent Facebook announcements, iPhone 5 rumors, and Google Wallet.
Show host Lee Yount assembles a fine group of panelists for his first episode, including Chad Austin of Chad Austin Marketing and Media Design (www.chadaustin.com), Terry Bledsoe, Chief Information Officer for Catawba County, North Carolina (www.catawbacountync.gov), and Alan Jackson with Jackson Group Interactive (www.jginteractive.com).

Hal Row spends some time with Jeff and Carol Anne Hartman, two individuals very involved in the arts, music, and theater community here in the Catawba Valley. Jeff is a musician (www.jshartman.com), Carol Anne is a photographer (www.cahartman.com), they have a band together called Hartman, they both are involved in many local theater productions, and they are creating the Hickory Creative & Performing Arts Center (www.hickoryarts.com). There’s a lot to talk about… and they even have time to play a song for us!

Tracy and Lamar discuss the importance of Preschool Education and the challenges these programs are facing across the state. Their special guests this month are Kim Salyards, Executive Director for the Catawba County Partnership for Children, and Brice Melton, Development Head for Early Childhood, Health and Physical Education for Catawba Valley Community College.
To visit the web site for the Catawba County Partnership for Children, please visit http://www.catawbakids.com/.
To visit the web site for Catawba Valley Community College, please visit http://www.cvcc.edu/.

To start off this new show on The MESH, co-hosts Alan Jackson and Janette Jones with The Jackson Group explain what the CAHPS process is and how healthcare organizations are responding to this national patient experience survey. This episode serves as a good “primer” on the CAHPS process, discussing the history, basics of, and general reactions to the CMS regulated survey.

The boys are back for their August discussion about all things Tar Heel sports. This month, Wes and Tar Heel Danny spend some time talking about the dismissal of head football coach Butch Davis and then size up the ACC football squads for the upcoming season.