MESH Master

Education Matters 9: Nontraditional & Unique Learning

In this episode of Education Matters your hosts Tracy Hall and Lamar Mitchell invite guests Trina Williams, Career and Technical Education Coordinator for Hickory Public Schools, and Geoff Crosson, The Discovery High School English Department Chair for Newton-Conover City Schools, to discuss the growing trend of the nontraditional high schools who create a unique learning environment to both cultivate and educate the youth of the Catawba Valley. These educational institutions include coursework from college classes, career & technical instruction and the capabilities to better develop a trade that will help students enter the workforce or continue with higher education. Join the talk on Education Matters as we discuss the benefits and impact on student success that these nontraditional high schools offer. Find out the future of these schools and more on this episode of Education Matters.
Running Time: 45

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O-N-E Shot: April 17th, 2012

The Observer News Enterprise news summary for April 17th, 2012.
For more information or to read stories in full, please visit www.observernewsonline.com.

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CAHPS Cast 8: When You Left the Hospital

With an enhanced focus on reducing re-admittance for patients after the leave the hospital, it’s important to pay attention to the elements of the CAHPS survey that deal with discharge instructions and information. Alan Jackson, with The Jackson Group, is joined by Janette Jones, Director of Patient Satisfaction Services, to discuss the importance of this section of the survey and strategies for helping hospitals improve their scores.
The Jackson Group (www.thejacksongroup.com) is a management consulting and satisfaction survey firm located in North Carolina, serving clients across the country with their employee and customer satisfaction survey needs. The Jackson Group is an approved CAHPS vendor, providing Hospital CAHPS, Home Health CAHPS and Clinician/Group CAHPS survey solutions.

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Quick Trip 4: Summertime

Summer is fast approaching and your hosts Mary-Margaret and Carol Anne are ahead of the game. We’ve got a few suggestions for keeping summer time as organized, relaxed and easy going as possible for you and your children. From sunscreen applications to setting a schedule and making sure chores don’t just disappear, tune in to this Quick Trip for your summer suggestion overview.
Running Time: 14 minutes

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Stepping Up Service: Handle Complaints Like Scoring in Golf

The Masters are happening at the time of this month’s recording… which got us thinking: how is handling customer complaints like scoring in golf? Ed Gagnon with Customer Service Solutions (www.cssamerica.com) and Alan Jackson with The Jackson Group (www.thejacksongroup.com) tackle this question and help you see how the two are related. Handling customer complaints takes planning, collaboration, and forethought… much like playing a good round of golf. Ed shares his top suggestions for handling customer complaints, and along the way teaches Alan a few things about what many consider to be one of the toughest game you can play… all in this month’s episode of “Stepping Up Service”.

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The O-N-E Shot comes to The MESH

Have you ever wanted to take a few minutes out of your day, a few times a week to get caught up on the latest news in Catawba County? Do you find yourself not having time to catch the 6 o’clock news each night? Don’t worry…we’ve got a brand new solution for you.
The MESH is partnering with the Observer News Enterprise to bring you a bi-weekly podcast that delivers a quick summary of the latest news in your area. The O-N-E Shot is produced by the Observer News Enterprise and will cover news and sports stories for Catawba County, North Carolina. Your host, O-N-E Publisher Michael Willard brings you a condensed, concise and informative podcast at the beginning and end of each week. This audio program will give you the main headlines for recent news. All you have to do is subscribe to the O-N-E Shot to get new episodes pushed to your computer on an ongoing basis.
Like all of our podcasts, you can visit www.themesh.tv, subscribe through iTunes, catch us on YouTube or tune in on Stitcher radio. The MESH is dedicated to providing innovative, fun and essential podcasts that make your life easier. The new O-N-E Shot is our latest effort to making sure you’re tuned in western NC. You can find this podcast and others only on… The MESH!

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O-N-E Shot: April 10th, 2012

The Observer News Enterprise news summary for April 10th, 2012.
For more information or to read stories in full, please visit www.observernewsonline.com.

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Mike is Speaking… About College

College? We don’t need no stinking college. Or do we? Join Mike with as he sits down with Ryan and Tyler, who are both juniors in high school. We get raw. We get honest. We get real. What will the guys chose when I offer them $200K to start a business when they graduate or a full ride to any college in the world? If you’re thinking about college or not thinking about college, you’ll enjoy this episode and maybe even learn a thing or two.
Running Time: 37 minutes
For more information about Mike is Speaking, or for questions, comments and concerns, visit www.Mikeispseaking.com or become a fan at facebook.com/mikeisspeaking.

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O-N-E Shot: April 6th, 2012

The Observer News Enterprise news summary for April 6th, 2012. For more information or to read stories in full, please visit www.observernewsonline.com.

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People You Should Know April: Mark Seaman

This episode of People You Should Know introduces Mark Seaman, General Manager of the Hickory Crawdads… the minor league baseball team located in Hickory, NC. Join your host Hal Row and Mark as they discuss obstacles and successes that managing a minor league team entails. Mark recalls his past experiences in sports management and the trials and successes that he’s faced during his journey to NC. America’s beloved pastime thrives in the city of Hickory, and Seaman explains how organization is key to bringing the sport of baseball to the masses in a way that satisfies the sports fanatics and the sports-clueless alike. A visitor to L.P Franz Stadium, home of the Crawdads, once told Mark that she thoroughly enjoyed her visit but doesn’t like baseball. We hear his thoughts on why a visit to a game is more than just a sporting event – it’s an experience you don’t want to miss.
Running Time: 40 Minutes

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