As the Hospital CAHPS discussion is wrapped up, listen in to hear the “overall rating” score explained. How it’s measured, how it’s determined, and how to read it. Alan, Janette and Valerie also discuss ways to help improve your overall rating if your organization needs that extra push for better scores. From the importance of rounding and teamwork to how you share your score with the organization, this episode covers the basics you need to know.

The Observer News Enterprise news summary for May 11th, 2012.
For more information or to read stories in full, please visit www.observernewsonline.com.

The Observer News Enterprise news summary for May 8th, 2012.
For more information or to read stories in full, please visit www.observernewsonline.com.

Your hosts Carol Anne and Mary-Margaret take a Quick Trip by talking about making mealtime easier for your busy, on-the-go lifestyle. Join in as we generate ideas to make feeding the family a little less hectic. Less time for planning means more time for enjoying your little ones! With tips about pre-chopping to freezer style, this Quick Trip is one you don’t want to miss.
Running Time: 10 minutes

On this month’s episode of New Stuff, your host Lee Yount is joined by guests Donnie Albert, Mary-Margaret Baker and Alan Jackson to talk about the latest in technology. Topics for this episode range from Cloud storage services like Dropbox and newcomer SkyDrive to 3-D printers to Hack-a-thons. The episode concludes with a summary of the panel’s favorite mobile apps.
Running Time: 1:05

The Observer News Enterprise news summary for May 4th, 2012. For more information or to read stories in full, please visit www.observernewsonline.com.

The Observer News Enterprise news summary for May 1st, 2012.
For more information or to read stories in full, please visit www.observernewsonline.com.