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Author, Author! Interview with Shane Ryan
This week Richard sits down with Grantland contributing writer and upcoming author Shane Ryan
Read MoreEntrepreneur Exchange: Getting the Grant
Is there a grant out there for your business? Listen to this month’s Entrepreneur Exchange to find out if there are grants available for your business and where you should look for them.
Read MoreAnglers & Appetites Episode 3: Ted’s and the Trophy Trout
Visit the North Georgia mountains, a secret Appalachian location for some monster trout, and visit Ted’s Montana Grill!
Read MoreStepping Up Service: Research Based Retention
Keep your your clients and customers happy is critical… so the idea of managing “retention” becomes very important for every business or organization. There are many ways to use research and data to help manage and improve your customer retention, and in this episode Alan and Ed discuss several of them and some best practices…
Read MoreCAHPS CAST: CAHPS Updates March 2014
Alan Jackson, Janette Jones and Valerie Sipe, all with The Jackson Group, gather to discuss some of the latest updates for various CAHPS initiatives for March 2014. The Jackson Group is a survey and consulting firm specializing in employee engagement surveys, patient satisfaction surveys, market research studies and leadership development. The Jackson Group is an…
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