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Entrepreneur Exchange: Manufacturing Solutions Center
Are manufacturing start-ups dead? Not if you hear what is going on with the Manufacturing Solutions Center in western NC. Entrepreneur Exchange co-hosts Jeff Neuville and Gary Muller talk with Dan St. Louis, the Executive Director of the Manufacturing Solutions Center (MSC)
Read MoreStepping Up Service: Creating your “Voice of the Customer” Strategy
Ed and Alan have always discussed the importance of listening to the “Voice of the Customer” whether through surveys, focus groups, etc. However, effectively using that customer “voice” information takes more than just conducting the survey or gathering the data. Ed and Alan discuss how to develop strategic approach for using customer “voice” information to…
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