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It’s All About the Patient!: Episode 14
The VP of the State Association for Chiropractors in VA joins a discussion about change and collaboration.
Read MoreThe Fantasy Formula: October 12th, 2016
The ups & downs of using Uber, Oktoberfest hazards & oh yeah…lots of fantasy football talk.
Read MoreStepping Up Service: The 10 Contradictory Values of a Great Customer Service Team
There are many great values that come to mind when thinking about what makes a great customer service team. But Ed Gagnon of Customer Service Solutions (www.cssamerica.com) talks with Alan about how some of these terms – while seemingly contradictory – actually mesh very well to showcase different aspects of a high-performing team. Alan and…
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