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Stepping Up Service: Making it Easy to Say “Yes” to the Customer
We’ve all had those experiences where we hear that dreaded word “NO” from a customer service representative, whether we are asking for assistance in a matter or looking for a company to do something a bit outside of their normal operations. Unfortunately, in many situations, those people we are speaking to are saying “NO” to…
Read MoreEntrepreneur Exchange: Manufacturing Solutions Center
Are manufacturing start-ups dead? Not if you hear what is going on with the Manufacturing Solutions Center in western NC. Entrepreneur Exchange co-hosts Jeff Neuville and Gary Muller talk with Dan St. Louis, the Executive Director of the Manufacturing Solutions Center (MSC)
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