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Stepping Up Service: E-mailing for Customer Service Excellence
E-mail has become the primary method of communication for many people and organizations. However, poor use of e-mail can have a huge impact on your company’s customer service efforts. Alan Jackson and Ed Gagnon review their own “e-mail horror stories”, offer a series of tips on how to best construct e-mail communications, and address when…
Read MoreSeptember 24th 2013: The RealTailgate.com College Football Show
This week D & Rashim welcome Tommy Bowden from the ACC Network. The former Clemson coach talks to the boys about the current ACC standings and what it’s like to live on the hot seat.
Read MoreLife As An Intern – 9/20/13
Whoa! It has been a very interesting journey with Jackson Group Interactive so far, with everything that I have learned and the projects that I’ve had to complete. So far, I have really begun to understand how the Jackson Group works and see them in action. I have learned a lot with their podcasts and…
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