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Stepping Up Service: Setting Customer Service Standards
Everyone has their own definition of good customer service… so leaving it to employees of an organization to provide their own defined level of customer service could result in an inconsistent experience for your customers. Many organizations are setting “Customer Service Standards”, which define the core expectations of their staff in terms of how they…
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October 29th 2013: The RealTailgate.com Colllege Football Show
Was Saturday’s win the biggest in Duke history? Is Larry Fedora still on the hot seat? These are questions D & Rashim answer on today’s Real Tailgate College Football Show.
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October 22nd 2013: The RealTailgate.com Colllege Football Show
Find out about a record about to fall at ECU and when can we expect another big shakeup in the BCS?
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newsMESH: October 16, 2013
newsMESH welcomes Debbie Shannon, of Innovate Catawba, to the table this episode. We ask the tough questions and find out what all this hashtag business is about! We touch on work groups, future plans, and how YOU can help. Plus we discuss who will be running for Mayor and the “Classic”. Have no fear, the…
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