In this month’s Entrepreneur Exchange, hosts Jeff Neuville and Gary Muller are joined by Steve White from the Small Business Administration (SBA) to tackle issues such as the elusive magical money bucket for entrepreneurs and whether the SBA will require all employees to have wrestling names
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There are some industries where customer perceptions are more based on how you handle the tough situations than on whether or not you deliver the “WOW” experience. In this episode, Ed Gagnon of Customer Service Solutions explains to Alan some of these examples, and then the key things the customer wants us to do when…
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How’s your fantasy team looking post Turkey Day? Chad & Hank discuss the upcoming match ups and offer points to ponder.
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You asked for it, and it’s here…the Entrepreneur Exchange’s 4th annual Business Lessons from the Movies podtactular is now available from The Mesh. Co-hosts Jeff Neuville and Gary Muller are joined by Chris Frye and Alan Jackson from the Footcandle Film Society to share their recommendations for movies with a business lesson which you can watch over the holidays when the family conversation lags
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Need something to listen to on your Thanksgiving commute? We’ve got just the thing – a new episode of the Fantasy Formula!
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This month’s episode addresses how many market professionals are claiming that customer service is really just a form of marketing… and how that’s a good thing. Alan and Ed talk through examples of how marketers are co-opting customer service and using as a core element of their marketing strategy. Ed explains how this is overall…
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Wildfires in western NC can’t keep Chad & Hank away from the mics talking about this week’s match ups.
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