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The most recent episodes from all of our podcasts.
· Stepping Up Service · 39m
Stepping Up Service 5: How to Say ”No”
You want to make your customer happy... but sometimes you have to say that dreaded word: "NO". This month's episode discusses how to handle those "NO" situations with the best…
· Footcandle Films · 55m
Footcandle Films 7: Take Shelter
Alan and Chris review the film "Take Shelter", starring Michael Shannon and Jessica Chastain. Shannon plays a father and husband haunted by visions of a devastating storm that…
· Big Fan · 43m
The Fantasy Formula: December 7th, 2011
Week 14 of the Fantasy Football season! Guess who made the playoffs and who didn't? Hear the boys bluster at their best on this week's episode of The Fantasy Formula. Chad and…
· Big Fan · 50m
The Fantasy Formula: November 29th, 2011
Week 13 of the Fantasy Football season! Chad and Ad-Rock host The Fantasy Formula for the week of November 29th as they go through the Fantasy Forty-Five, their Optimal Fantasy…
· I’m With the Band · 29m
I’m With the Band: Sanctum Sully
Asheville based band, Sanctum Sully, joins us in the studio for some toe tappin' down south bluegrass. As they take some time away from recording their next album, we hear about…
· Footcandle Films · 51m
Footcandle Films 6: Project Nim
"Project Nim" is a documentary about a group of researchers in the 1970s that decided to raise a baby chimpanzee in a human environment and try to teach it how to communicate. The…
· Big Fan · 48m
The Fantasy Formula: November 22nd, 2011
Week 12 of the Fantasy Football season! Chad and Ad-Rock host The Fantasy Formula for the week of November 22nd as they go through the Fantasy Forty-Five, their Optimal Fantasy…
· Storytime Station · 6m
Storytime Station: What If No One Likes Me?
This month's story, "What If No One Likes Me?", is brought to us by author Janet Young and Illustrator Neil Dowd. The book is read by the Rev. Susan Smith, Assistant Director of…
· Leadership GPS · 54m
Leadership GPS 4: Satisfaction vs. Engagement
We hear the words "employee satisfaction" used a lot to describe how employees feel about their workplace and the organization where they work. However, does satisfaction always…
· Big Fan · 46m
The Fantasy Formula: November 17th, 2011
Week 11 of the Fantasy Football season! Chad and Ad-Rock host The Fantasy Formula for the week of November 17th as they go through the Fantasy Forty-Five, their Optimal Fantasy…
· Stepping Up Service · 57m
Stepping Up Service 4: Social Media Customer Service
This month's episode discusses the importance of Social Media in the Customer Service experience. Show hosts Alan Jackson (The Jackson Group, www.thejacksongroup.com) and Ed…
· Big Fan · 46m
The Fantasy Formula: November 9th, 2011
It's all about Week 10 of the Fantasy Football season, here on The Fantasy Formula for the week of November 9th! Chad and Ad-Rock go through the Fantasy Forty-Five, their Optimal…
