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· Entrepreneur Exchange · 38m
Entrepreneur Exchange: Keeping Customers a Priority
How can you make customer service a priority when so many of your customers are fixated on social media and their mobile devices? This month’s Entrepreneur Exchange talks customer…
· The Caregiver Community · 41m
Investment Fraud, Scams & Seniors
What is financial abuse? How and why does it impact seniors? What should adult-child caregivers know about financial abuse and the elderly? To help answer these questions, Jane…
· Footcandle Films · 1h 29m
Footcandle Films: Sing Street Popstar
Music takes center stage as it provides the focus for both films reviewed on this episode of Footcandle Films. First up is the The Lonely Island’s comedic take on the music…
· Stepping Up Service · 1h 5m
Stepping Up Service: Alan’s Epic Customer Service Story (Rant)
This month’s episode is different than previous installments; in this episode, Alan Jackson (Bivarus/The Jackson Group) takes over the microphone to relay a recent customer…
· Chick Chat · 58m
Chick Chat: Sorry for the Downer
This episode pf Chick Chat tried to cheery. We tried real hard. It could have been about fluff news and celebrities — but real life isn’t all cupcakes and rainbows is it? Janette…
· Entrepreneur Exchange · 45m
Entrepreneur Exchange: The Elusive Magical Money Bucket
Are you looking for that bucket of money to get your business started? On this month’s Entrepreneur Exchange hosts Jeff Neuville and Gary Muller don’t find the magical money…
· Footcandle Films · 1h 15m
Footcandle Films: The Nice Guys Witch
Going with the recent review formula of blockbuster & arthouse, Alan & Chris discuss “The Nice Guys” starring Russell Crowe & Ryan Gosling followed by the indie feature “The…
· Stepping Up Service · 43m
Stepping Up Service: Designing the Future Employee
As customer service needs continue to change and evolve with time, it is important to make sure the employees we have in the future exhibit the qualities that are going to meet…
· Footcandle Films · 1h 17m
Footcandle Films: Civil War Saul
What’s with superheroes these days? First Batman and Superman had a tiff, now Captain America and Iron Man are having words. Alan & Chris discuss “Captain America: Civil War” as…
· Entrepreneur Exchange · 47m
Entrepreneur Exchange: Building Your Brand
Are you ready to build your brand? This month’s Entrepreneur Exchange digs deep as co-hosts Jeff Neuville and Gary Muller are joined by branding expert Cesar Hernandez with Medium…
· Footcandle Films · 1h 6m
Footcandle Films: Hardcore Henry in the Van
Every once in awhile the fellows find a way to do some really oddball movie review pairings. This episode features one such pairing as they share their thoughts on the art house…
· Stepping Up Service · 1h 1m
Stepping Up Service: Defining Disrespect
Many customers nowadays note that “respect” is very important to them and they get angry when they feel “disrespected.” Alan Jackson (The Jackson Group) and Ed Gagnon (Customer…



















