We hear the words “employee satisfaction” used a lot to describe how employees feel about their workplace and the organization where they work. However, does satisfaction always equal “engagement”?  Is there a difference, and which one has more impact on the success of an organization? Alan and Tony Jackson, both with The Jackson Group (www.thejacksongroup.com) discuss the differences between these two terms and how those in leadership positions can help manage both.

Tony Jackson is a leadership development consultant and coach, helping organizations turn some of their strongest people into future leaders.  For more information about Tony Jackson and his leadership development programs, visit DriveLeadership at www.driveleadership.com.