First Episode: Stepping Up Service, Episode 1!

The first episode of The MESH’s latest program, “Stepping Up Service”, has been posted and is ready for public listening.  This first episodes talks about Ed’s background in customer service, what inspired him to help businesses in this area, and what “customer service” should truly mean to any organization.  Plus, Alan and Ed both share some recent customer service stories — one positive and one negative.  Click here to listen to the first episode!

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