This month’s Entrepreneur Exchange is a rocker, as Andrew Moose (affectionally known as Moose)—the co-owner and operator of outdoor music venue the hum—joins podcast hosts Jeff Neuville and Gary Muller to discuss the challenges of starting his business and building and establishing an audience for an entertainment startup. In addition to exploring Moose’s musical background and co-host Gary Muller’s interest in hip-hop, the episode highlights some tasty small businesses you should check out. It’s all here on this month’s Entrepreneur Exchange!
Helpful Links Manufacturing Solutions Center, the hum, Moose and Friends
Small Businesses of the Month: Las Isabelas, CVCC Furniture Academy Showroom, The Paper
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[00:00:02] What you want, when you want it, where you want it. This is The MESH.
[00:00:17] Welcome to the Entrepreneur Exchange on The MESH Podcast Network, a monthly conversation about startups and small business with ideas, tools and advice to operate your business more effectively.
[00:00:27] On today's show, when you're a business sometimes you have to pivot. So we have secured a special guest Andrew Moose who is co-owner and operator of an outdoor music venue called The Hum.
[00:00:41] And we'll talk about the trials and tribulations of starting up a music venue and being in the entertainment industry with Mr. Moose.
[00:00:49] Plus, we'll have some highlighted businesses that you should be checking out on our small business of the month feature.
[00:00:57] Welcome. My name is Jeff Neuvel, your co-host, director of the Manufacturing Solutions Center in Conover, North Carolina.
[00:01:03] I'm joined by my co-host Gary Muller who is executive dean of Economic Development and Corporate Education at Catobe Valley Community College in Hickory, North Carolina.
[00:01:13] Gary, how's it going today?
[00:01:14] Jeff, I'm doing great. And I'm excited to be doing this podcast today with two of my favorite people, you and Moose.
[00:01:20] So this is going to be very exciting for us.
[00:01:23] I'm also very happy because you know our SkillsUSA students and advisors had a great week at the State Conference in Greensboro.
[00:01:31] I'm proud to say that we broke our own record for winning the most gold, silver and bronze medals in the history of the state with 39.
[00:01:39] Well, that's very good. Congratulations for our listeners who might not know what SkillsUSA is. What is SkillsUSA?
[00:01:47] It's a national program with over 400,000 members across the country.
[00:01:52] High school and college students that started it as a technical skills program but it's also grown into leadership.
[00:02:00] And so anywhere from advertising graphic design all the way to welding as well as entrepreneurship which by the way that was a great lead in.
[00:02:06] Because you've been the advisor of the Gold Wing team and I have too.
[00:02:13] So we're very near and dear to the entrepreneurship program and we took home the gold this year.
[00:02:19] And I got to give a shout out to my wife, Tammy Muller, our executive director of SkillsUSA.
[00:02:24] We continue to lead the state. You asked me we did win chapter of the year which we're very proud of for the 11th year in a row.
[00:02:31] And she's a great lead in today's program because she loves entrepreneurship and she loves us.
[00:02:38] And so I'll turn it back to you.
[00:02:40] Well, that's great. And a shout out to our friend and colleague, Kristi Lafever.
[00:02:44] Yes.
[00:02:46] So I think was the mentor of this year's entrepreneurship state champion as well.
[00:02:50] Yes. She's done a great job working with our students in many different areas.
[00:02:53] Well congratulations to you. Congratulations to your SkillsUSA teams and colleagues. We're very happy for you.
[00:02:59] Thank you.
[00:03:01] But we're also very happy to have with us our friend and colleague Andrew Moose who wears many hats in addition to working here on the mesh as a producer and recruits such talent as Gary and I.
[00:03:18] He also has his own business and Andrew is co-owner of a music venue called The Hum which started in 2022. So Andrew, how's it going today?
[00:03:30] Jeff, thank you so much for having me. Gary, always a pleasure to see you.
[00:03:35] SkillsUSA program is just so important for our community and congratulations on all the great things you're doing here.
[00:03:41] Well thank you and we do get a lot of community support from the mesh, from everybody and it really makes it nice. It's a community success story.
[00:03:50] Tremendous.
[00:03:52] And Andrew, your love...
[00:03:56] Jeff, let me stop you. Andrew, this is crazy.
[00:03:59] I was going to say who is that?
[00:04:01] This is crazy, Jeff. We're all friends here. Only my mom calls me Andrew and you know that.
[00:04:06] I don't know what your mom calls you. So I know that professionally you go more as Moose.
[00:04:13] That's correct.
[00:04:15] So just for our listeners, from here on out, you're Moose.
[00:04:18] Yes sir. That is correct.
[00:04:20] You prefer to be going as Moose.
[00:04:22] I do.
[00:04:24] Why don't you drop the Andrew moniker?
[00:04:26] Just go Moose Moose? Just drop the...
[00:04:28] When you were in sixth grade did you tell your teacher no? Call me Moose.
[00:04:31] No, it just kind of has evolved to that point.
[00:04:35] The unfortunate part is when folks would call the house back in the day they'd ask for Moose and their mom would say,
[00:04:43] well which one? There's four of us here.
[00:04:45] No there's not. There's just one.
[00:04:48] Do people ever call you Mr. Moose?
[00:04:50] Occasionally when they need my attention.
[00:04:53] You probably don't like that either?
[00:04:55] I mean it's fine.
[00:04:56] All right. Well, you started the music venue but before you started the music venue you're also a musician.
[00:05:04] That's correct.
[00:05:06] So I mean you have a band.
[00:05:08] I do yeah Moose and Friends.
[00:05:10] Moose and Friends which if folks want to find Moose and Friends if you go out to Facebook or Instagram or various places you can find Moose and Friends.
[00:05:16] MooseandFriendsMusic.com you can find us there too.
[00:05:18] And I've gone through several of your shows and enjoy your music very much.
[00:05:23] Thank you.
[00:05:24] You know you didn't start an outdoor music venue just so you could have a place to play.
[00:05:30] You started it as a business venture.
[00:05:33] That's correct.
[00:05:35] What kind of music do you play?
[00:05:37] It just depends on the venue and the guys that I have with me but generally speaking we do trios, bluegrass shows, full band shows.
[00:05:46] It depends on the size of the venue and what folks want to hear and what they're paying us to play.
[00:05:51] Very good.
[00:05:52] Very malleable.
[00:05:54] I was going to say he pivots to the crowd.
[00:05:56] That's right.
[00:05:58] He does some of his own stuff.
[00:06:00] He'll do some Tom Petty.
[00:06:02] He'll do some Bob Marley.
[00:06:04] I like that.
[00:06:06] He's very flexible.
[00:06:08] Very flexible.
[00:06:10] But you know our folks that appreciate music should go check that out but let's folks that are interested in entrepreneurship and starting a business.
[00:06:16] Number one you started this in 2022.
[00:06:20] We're still on the end of COVID and what not.
[00:06:23] Which outdoor venues was probably a plus at that point in time but I got to think that just starting a venture like this is quite the challenge.
[00:06:31] So I mean why did you do it and what sort of challenges did you run into in getting things going?
[00:06:36] Sure.
[00:06:38] The idea of starting an outdoor music venue here in Hickory started back right at the beginning of COVID.
[00:06:45] In February and March of 2020.
[00:06:48] I have three business partners the Mitchell family Gavin Barrett and James they're my three business partners.
[00:06:55] Shout out to those guys they've been nothing but helpful and great folks to work with.
[00:07:01] Gavin and I were or are have been friends for years and we've been kicking around this idea that we need to fill a gap in the music space here in Hickory.
[00:07:14] And it the fledgling idea started a fantasy football draft.
[00:07:19] Him and I were talking about the things that.
[00:07:22] That's a lot of brain power going on here.
[00:07:26] True and a lot of it was because him and I just didn't really care about the fantasy football draft so much or at least I didn't and we were talking about different things and right.
[00:07:36] Therefore you probably won the league but go ahead.
[00:07:38] I did not.
[00:07:40] I think he actually did my he might he's won that league.
[00:07:42] I digress.
[00:07:44] His family is intimately involved in commercial properties here in Hickory and I floated the idea to him saying hey listen if there is ever a space that you would consider transforming into an outdoor music venue.
[00:07:59] I would be your Huckleberry this that was something that it's been my dream to do since I could remember starting to go to college.
[00:08:07] The concerts outdoor music and summertime and community is what I love and what I live for.
[00:08:16] I think it's it brings people together.
[00:08:19] It does all those things right so a few months later we were in and lockdown we were still in the office here but Gavin gives me a call and says hey step out your back door here at the office so out the back door here the mesh.
[00:08:34] is, right across the street is our venue.
[00:08:37] And at that point in time,
[00:08:39] there was a roughly a 5,000 square foot metal shed
[00:08:43] that was sitting right where our stage is.
[00:08:46] Hundreds of shrub trees that were roughly
[00:08:50] six to 13, 14 inches in diameter.
[00:08:53] No real grass to be seen really.
[00:08:59] So there was a lot of work to do.
[00:09:00] And we started with an idea
[00:09:04] and we started the process of upfitting that place.
[00:09:10] And here we are, three years later.
[00:09:13] We had a soft opening in 2021 in October,
[00:09:16] had our first full season in 22,
[00:09:18] our second full season 23
[00:09:19] and we're getting ready in our third season in 24 here.
[00:09:22] And actually as we taped this toward the end of April,
[00:09:26] your first show I believe is Saturday, May,
[00:09:30] May the 4th.
[00:09:31] May the 4th.
[00:09:32] If you're listening on Drop Day, it's this Saturday.
[00:09:35] Yeah, so if you were in the Hickory area,
[00:09:38] you should be checking them out
[00:09:39] and I'm sure we'll give you an opportunity
[00:09:42] to tell people where to find you.
[00:09:43] But if you go to the Hum Hickory or the Hickory Hum,
[00:09:46] I think you'll be finding it.
[00:09:47] But, so I would assume that one of the big challenges
[00:09:53] in starting an outdoor music venue
[00:09:56] is number one, finding space
[00:09:59] but also finding the right space for people to find you.
[00:10:02] You know, is that, you know,
[00:10:04] you are fortunate to be working with some partners
[00:10:08] who are sort of in the real estate game,
[00:10:09] but you know, in terms of making sure
[00:10:11] this was the right space, what do you think about that?
[00:10:14] Well, when he showed me the property,
[00:10:17] it was a long way to go from inception to a re-heart now.
[00:10:23] But what first caught my eye was one location.
[00:10:26] Our venue is located
[00:10:28] roughly a three minute walk
[00:10:30] from right in the heart of our downtown.
[00:10:33] Our venue is a natural amphitheater slope.
[00:10:38] So our stage is situated down at the bottom
[00:10:41] of a gradual sloping hill
[00:10:43] and it's a perfect viewing experience for our patrons.
[00:10:48] So like I said, from first glance to where it is now,
[00:10:53] I couldn't imagine, but here we are.
[00:10:57] So, you know, if you had walked in
[00:10:59] and spoken to Gary or I about how I want to start this
[00:11:03] outdoor music venue, we would have probably said,
[00:11:05] well, have you created a business plan?
[00:11:08] Did you create a business plan?
[00:11:09] Yes.
[00:11:10] Yes.
[00:11:11] Good answer.
[00:11:12] It was a skeleton business plan at the start.
[00:11:17] We have a five year plan.
[00:11:20] However, it has diverted from the original and...
[00:11:23] Well, we call that pivoting.
[00:11:24] Yeah.
[00:11:25] Well, we do call that pivoting
[00:11:26] because you get further into investigating things
[00:11:29] so you find things out that you need to adjust for.
[00:11:31] That's 100% correct.
[00:11:33] And Jeff, you were very, very pivotal in speaking to pivot
[00:11:38] in our success
[00:11:41] because you were our small business advisor.
[00:11:43] You were my small business advisor
[00:11:44] throughout that starting process.
[00:11:47] So I do have a debt of gratitude for Jeff.
[00:11:49] And this is why I'm doing the podcast
[00:11:51] is because I owe him one.
[00:11:52] I thought it was because I often buy you lunch.
[00:11:56] That's also true.
[00:11:58] We'll get into more of that later.
[00:11:59] Okay.
[00:12:02] In terms of starting up,
[00:12:03] you said you had a property that needed a lot of work.
[00:12:06] And I think I'm assuming that you put in
[00:12:09] a lot of sweat equity.
[00:12:10] I did, yes.
[00:12:11] I also suspect that there were some challenges
[00:12:14] in that when you're doing an outdoor music venue,
[00:12:16] number one, they're probably sound
[00:12:19] or they're probably a lot of regulations
[00:12:21] and bureaucracy and red tape.
[00:12:22] And you got neighbors.
[00:12:23] So I mean, how do you work through all those issues?
[00:12:26] Well, we can start at the beginning.
[00:12:29] Before we cut one tree down,
[00:12:33] before we raise that metal building
[00:12:36] that I mentioned earlier,
[00:12:38] we went to the city of Hickory.
[00:12:40] We met with our city manager.
[00:12:42] We met with the business development committee.
[00:12:44] We met with fire and police
[00:12:46] and sat down and said, hey, this is our idea.
[00:12:49] Here's where we want it.
[00:12:50] Here's where we want to have this venue.
[00:12:54] Is it a viable idea?
[00:12:55] Would you guys be behind us?
[00:12:57] And we received a resounding yes,
[00:13:01] which was a heck of a great day for us.
[00:13:07] We are situated in close to neighbors.
[00:13:11] So we do adhere to the city of Hickory's noise ordinances.
[00:13:16] Typically, we try to be really good neighbors
[00:13:18] and try to be all quiet by around 10, 30 p.m.
[00:13:23] And all quiet by 11.
[00:13:25] And knock on wood, it's been a pretty smooth transition
[00:13:31] from having nothing there
[00:13:33] to a vibrant music venue for 12 nights a year or so.
[00:13:36] How many days a week do you have performances?
[00:13:40] Well, because we're outdoor,
[00:13:42] we don't have an indoor space currently.
[00:13:44] So we're at the mercy of the weather,
[00:13:47] Mother Nature has perfect attendance.
[00:13:49] She shows up at every event.
[00:13:51] So we're May through October
[00:13:53] and we typically try to do two to three events a month.
[00:13:58] Again, we're kind of back to that business plan
[00:14:00] and how we pivoted, how we were pivoting.
[00:14:04] Our original thought was to do every weekend.
[00:14:08] We learned the first year
[00:14:11] that sometimes when you try to do too much,
[00:14:15] it is too much.
[00:14:17] We realized that folks,
[00:14:22] I'll just say this,
[00:14:23] sometimes scarcity creates demand.
[00:14:26] And when we went to a couple of shows a month,
[00:14:29] we saw an increase in attendance.
[00:14:31] We saw our revenues go up, of course.
[00:14:34] So we found our sweet spot
[00:14:36] and that is twice a month, roughly.
[00:14:40] And in terms of,
[00:14:42] you've got partners,
[00:14:45] but I think that one of your primary responsibilities
[00:14:49] is determining who should be performing at the hum
[00:14:53] and trying to go out and find bands
[00:14:56] and that are a good fit with the community
[00:15:00] and what's gonna bring people in.
[00:15:02] And did you have any surprises
[00:15:05] as you started to do that?
[00:15:07] Are people receptive to coming to a new venue
[00:15:10] or are you finding that there are certain types of bands
[00:15:14] that the community is more likely to show up for?
[00:15:18] I like to call it the musical palette of our town.
[00:15:23] So when we first started,
[00:15:27] my idea was to bring musical groups
[00:15:32] and that folks might have not heard of before
[00:15:35] that hey, I'm gonna really give Hickory something new
[00:15:37] that they're gonna just love.
[00:15:39] I love these bands.
[00:15:40] I'm gonna bring them in.
[00:15:43] The whole town's gonna come.
[00:15:45] Didn't happen, didn't happen.
[00:15:48] So what we are very fortunate to have here in Hickory
[00:15:52] is an original music series
[00:15:54] that is free to the public on Friday nights
[00:15:56] called the Sales Original Music Series.
[00:15:59] Bob Sinclair is the curator of that program
[00:16:02] and for those programs.
[00:16:04] And he does a really good job being able to do that
[00:16:06] and folks do come out to those events.
[00:16:09] Guess what?
[00:16:09] They're free, right?
[00:16:11] Our venue is not.
[00:16:12] We are-
[00:16:13] You're actually a for-profit business.
[00:16:15] We are a for-profit business, correct, correct.
[00:16:17] Albeit we do have support from the city
[00:16:20] on a few different things,
[00:16:21] but back to the musical palette,
[00:16:25] we realized that the first season,
[00:16:27] folks were more likely to return
[00:16:31] if we had the Tribute Acts come.
[00:16:33] So we are heavily programming Tribute Acts.
[00:16:38] Basically, well, I think we have 12 books,
[00:16:41] 12 shows booked right now.
[00:16:42] I think eight of those shows are Tribute Acts
[00:16:45] and they range from the band that's coming on May 4th
[00:16:49] is called Thirst and Howl.
[00:16:50] They play all the soft rock,
[00:16:52] yacht rock hits of the 70s and 80s,
[00:16:55] the Journey Tributes.
[00:16:56] We have Notorious BIG Tribute.
[00:16:59] We have all these things coming in
[00:17:01] and we try to give folks a whole different
[00:17:03] array of things.
[00:17:04] So but yeah, I think the Tributes work better for us.
[00:17:08] And we look for those folks
[00:17:11] through a couple of different avenues.
[00:17:13] Obviously I look,
[00:17:14] I can check out different venues
[00:17:16] that are hosting those bands already.
[00:17:18] So the bands that are coming to the Orange Peel
[00:17:23] and the neighborhood and things like that
[00:17:25] that are venues that have had that
[00:17:27] and I can see the success that they are,
[00:17:29] that's what drives me to book these bands
[00:17:30] and not to mention that I do have bands
[00:17:33] that come over and come in or repeat offenders
[00:17:36] year over year because they do so well.
[00:17:38] The Journey Tribute, Child By Fire does really well.
[00:17:41] The Chain, the Fleetwood Mac Band does really well.
[00:17:43] So they will never not be at our venue.
[00:17:46] So that's what we look at.
[00:17:48] That's what we look at.
[00:17:49] We'll see Gary there for the Notorious BIG.
[00:17:52] Of course, baby, baby.
[00:17:53] I'm worried about that.
[00:17:56] Notorious BIG is a famous hip hop artist
[00:17:59] that originally from Brooklyn.
[00:18:02] That sounds, my mom grew up in Brooklyn.
[00:18:04] She probably knows who you are.
[00:18:05] She probably does.
[00:18:06] You'll probably go way back.
[00:18:07] I'll have to ask mom.
[00:18:08] Yeah, ask mom.
[00:18:14] In terms of the revenue that you generate
[00:18:17] when we're doing your planning,
[00:18:19] where you saying, hey, we're gonna sell X number of tickets
[00:18:22] and that's gonna generate X amount of revenue
[00:18:24] and I'm sort of thinking that maybe you found
[00:18:28] that you've had to tap into different sources of revenue.
[00:18:31] I know selling beer is a good thing.
[00:18:34] It is, yeah.
[00:18:35] Not only is it delicious, it is a revenue voter for us.
[00:18:38] How is that sort of the reality of the revenue
[00:18:42] that you generate been different
[00:18:43] from what you might have expected?
[00:18:47] I'll say this.
[00:18:49] We do have different streams of revenue
[00:18:52] within this model that we have.
[00:18:54] Once ticket sales, of course, we're roughly,
[00:18:58] we have between a $15 and $20 pre-sale ticket
[00:19:02] and then roughly a $20 to $25 ticket
[00:19:06] that is all for the day of the show.
[00:19:09] And we're averaging roughly four to 500 folks
[00:19:13] that are coming in our door on the beer side of things,
[00:19:17] beer, merch, all the other things.
[00:19:20] We're our...
[00:19:21] Not just beer, just t-shirts and...
[00:19:24] You have non-alcoholic drinks for us.
[00:19:25] We do, Pepsi is a, we are a proud presenter of Pepsi.
[00:19:28] They are a great sponsor for us.
[00:19:30] So I can be there.
[00:19:31] Yeah, 100%.
[00:19:32] 100%, we and...
[00:19:33] We've got some stuff for you too, Gary.
[00:19:34] Yeah, for sure.
[00:19:36] And roughly through the numbers that we are able to,
[00:19:42] in the metrics that we're able to look at and quantify,
[00:19:45] basically we are seeing patrons spend roughly
[00:19:50] about 13 bucks a person when they enter.
[00:19:52] So...
[00:19:53] That's like one beer, right?
[00:19:54] No, and that's in here, and here it is.
[00:19:57] And this is another thing that we've been really trying
[00:19:59] to be cognizant of is our price points for all this.
[00:20:03] We want to have folks of all different socioeconomic classes,
[00:20:08] race, genders, this whole thing.
[00:20:09] So we wanna make sure that we're an affordable place to come.
[00:20:12] We wanna be able to provide space for an entire family.
[00:20:17] And another reason what we had,
[00:20:19] well another pivot that we made
[00:20:22] from our original business plan is that
[00:20:24] we allow kids 12 and under in free.
[00:20:27] And we have seen exponential growth after we did that.
[00:20:31] So folks, instead of having to pay for a babysitter
[00:20:34] or something like that for their kids that are 12 and under,
[00:20:37] are now bringing these kids to the shows.
[00:20:39] And that's a real important piece for me too,
[00:20:42] because I grew up in a musical family.
[00:20:43] My mom taught music out of the house.
[00:20:46] I've been immersed in music my whole life, sports as well,
[00:20:49] but music was a super key driven factor in my life.
[00:20:53] And so my take on having kids at our shows is that,
[00:20:59] yeah they might be running around trying
[00:21:00] to poke each other in Iowa sticks,
[00:21:02] they're still around the music.
[00:21:04] And they're at least there and they have this experience
[00:21:07] where they might be able to look back 10, 15 years from now
[00:21:10] and remember the times they had at our venue.
[00:21:13] That's the goal for me because it's a community venture.
[00:21:20] As of now, it's not a money making venture.
[00:21:23] We at this point in time, in year three,
[00:21:27] we are looking at our break-even point.
[00:21:30] The last two years, we knew that it was gonna be rough going
[00:21:34] because every small business that starts
[00:21:37] has those rough patches at the beginning.
[00:21:40] So now year three, in our business plan,
[00:21:43] this is our break-even year, if not break-even better.
[00:21:48] Well and as far as, you know,
[00:21:50] we're talking about the various ways
[00:21:52] that you generate revenue.
[00:21:54] I think that another is also you're in a position
[00:21:57] where now you're having enough people come through
[00:21:58] the doors where you've got a little traction
[00:22:01] on selling some sponsorships to people
[00:22:03] as a way to help promote their businesses.
[00:22:05] Absolutely, yeah.
[00:22:06] We present sponsorship opportunities
[00:22:08] to different local businesses as a marketing opportunity
[00:22:11] because luckily I have on my side
[00:22:15] the team here at Jackson Creative is our marketing arm.
[00:22:19] So we're running real big meta-ads for every show
[00:22:23] and last year our impressions were
[00:22:27] out of this world for the handful of events we did.
[00:22:31] We almost, I think it was close to 800,000 impressions
[00:22:35] through our social media ads.
[00:22:36] So we're putting sponsors inside those video ads
[00:22:40] that we're running so they are definitely getting
[00:22:42] their juice for their squeeze there
[00:22:44] on the sponsorships that we're selling to these folks.
[00:22:48] Not only are we giving them banners at events,
[00:22:50] we're giving them the social media recognition,
[00:22:52] website recognition, newsletter recognition,
[00:22:54] MC shout outs at all the events, things like that.
[00:22:58] So we wanna have these sponsors feel like
[00:23:01] that they are part of what we're trying to do
[00:23:03] and that it is community venture
[00:23:05] and that it does take community buying to do all this
[00:23:07] and they are a huge part in what we do.
[00:23:11] So I'm gonna come back to the thing about the families
[00:23:15] and sure under 12 is when you're,
[00:23:18] it struck a memory with me
[00:23:20] because my parents, we had about in about
[00:23:21] words Pennsylvania they had a music venue just like that
[00:23:25] and they brought me and I wouldn't have gone to these events
[00:23:29] but there's things that when you hit me,
[00:23:30] I thought about there was some of my best times.
[00:23:32] One of my family, if they had just gone by themselves,
[00:23:35] I wouldn't have gotten to go.
[00:23:37] What created your love of hip hop music?
[00:23:38] I think it's exactly, of course my mom was a hip hopper
[00:23:41] so you know I get that.
[00:23:45] I don't think that's gonna carry with us
[00:23:47] for many podcasts now.
[00:23:49] So you talked about some of the sponsorships
[00:23:53] and some of the social media advertising
[00:23:55] are there other ways that you get the word out?
[00:23:57] What sort of, in terms of marketing the hum,
[00:24:00] what have you done and what have you learned
[00:24:03] in terms of trying to get the word out there?
[00:24:07] For me it is no matter the amount of money
[00:24:11] that you sprint spend on social media advertising
[00:24:14] and print advertising and all these other ways,
[00:24:17] it's still to the old adage
[00:24:19] the best marketing is word of mouth.
[00:24:23] The more people that we can get coming to the venue,
[00:24:25] get excited about the venue,
[00:24:26] tell their friends about their venue,
[00:24:27] about the venue, that to me has shown more
[00:24:32] promising growth than anything.
[00:24:35] There was nothing that took me off more
[00:24:38] than if I asked somebody last year,
[00:24:42] hey do you know about the hum and they say no.
[00:24:45] So now I think that with two full seasons under our belt
[00:24:52] and Hickory only being the size that we are,
[00:24:55] I think the majority of folks do know who we are,
[00:24:58] where we are, what we do.
[00:25:00] That makes our marketing a little bit easier
[00:25:03] because now our marketing is not about awareness,
[00:25:07] it is about what we're offering.
[00:25:11] Okay.
[00:25:12] That makes sense.
[00:25:13] You know, when we started this conversation,
[00:25:18] we talked about your partners and the fact that
[00:25:23] at least one of them you've been friends with for some time,
[00:25:25] I'm still friends.
[00:25:27] Oh absolutely, yeah.
[00:25:28] Do you two get a friend sometimes?
[00:25:30] Yeah, and you know, you wear other hats
[00:25:34] other than being co-owner of the hum.
[00:25:36] Yeah, I've got a coat rack back here.
[00:25:38] You've got, you know, and I know Gavin and the Mitchell's
[00:25:43] also wear other hats as well.
[00:25:45] They certainly do.
[00:25:45] So you're juggling things.
[00:25:47] I mean, what any lessons you've learned
[00:25:50] that you can share with other folks
[00:25:51] who are starting a venture like maybe don't leave
[00:25:54] your day job right away and that sort of thing.
[00:25:56] Right, if you are dedicated to what you do
[00:26:00] and there is time in the day for it,
[00:26:04] you're, I realize that.
[00:26:05] It could be long days.
[00:26:06] They are a long day.
[00:26:07] They are really super long days, but
[00:26:11] I think it was my grandmother told me one day that
[00:26:15] if you like what you do,
[00:26:16] you're never gonna work a day in your life.
[00:26:18] Right, so I love producing podcasts for you guys.
[00:26:22] I love doing what we do with Jackson Creative
[00:26:24] and I certainly love the music venue.
[00:26:26] So I don't necessarily consider it work so much.
[00:26:31] I think it's just what I do and not to mention that
[00:26:34] I hate sitting on the couch watching TV.
[00:26:36] I just, I don't like it.
[00:26:36] My wife just wants me to sit down and hang out sometimes
[00:26:39] and then just doesn't work.
[00:26:40] But I think that if I were to,
[00:26:44] I'm not in the business of doling out advice,
[00:26:46] but if I were to, to any entrepreneurs out there
[00:26:51] considering opening a music venue
[00:26:52] or jumping into a business venture,
[00:26:56] just make sure you love it
[00:26:59] because if you don't, then there's just,
[00:27:01] it's not gonna be great.
[00:27:03] It's not gonna be fun for you.
[00:27:06] If I'm joy in it, that's my takeaway from all this.
[00:27:10] Please find joy in it.
[00:27:12] Well, I think that's pretty good advice.
[00:27:13] Yeah. All right.
[00:27:15] Well, Andrew, we, Mr. Moose.
[00:27:18] Godly. Who's Andrew?
[00:27:20] You've called me Andrew three times
[00:27:21] with this podcast.
[00:27:23] That's three more times than you've called me Andrew
[00:27:25] in your whole life.
[00:27:25] I'm, you know, I'm throwing off my game, man.
[00:27:27] I apologize, Moose.
[00:27:29] Anyway, thank you for joining us talking about the hum
[00:27:34] and I'm looking forward to being there on Saturday
[00:27:38] with Thurston Halband.
[00:27:39] I have my captain's hat ready to go.
[00:27:42] I was gonna say, is Gil good?
[00:27:43] Yeah, you do.
[00:27:44] Yeah, you do.
[00:27:45] I got one for the wife,
[00:27:46] so we'll be there ready to go.
[00:27:49] You know, I guess at this point
[00:27:51] we just look for good weather.
[00:27:52] And just knock on wood, man.
[00:27:55] Knock on wood.
[00:27:56] Looks good right now.
[00:27:57] How do you react to bad weather?
[00:28:00] Well, Gary, like I said before,
[00:28:02] Mother Nature has private continence.
[00:28:04] She shows up to every event.
[00:28:06] We as an outdoor venue have to have ironclad contracts
[00:28:10] when it comes to weather and bands and things like that.
[00:28:14] So most of the,
[00:28:16] and I've learned that you only book bands
[00:28:19] that are willing to work with you
[00:28:21] and they're willing to reschedule.
[00:28:23] Most times, bands require deposits and things like that
[00:28:27] when you book them.
[00:28:28] And we've just decided as a group that, you know,
[00:28:33] hey, like if we're gonna pay a band a deposit
[00:28:35] and they're holding a date force
[00:28:36] and it ends up being rained out,
[00:28:38] that deposit's gonna be rolled into the next show
[00:28:40] and we try to get that band within a 12 month timeframe.
[00:28:44] That's the way we schedule our contracts.
[00:28:47] We actually have two bands that got rained out last year
[00:28:49] that are coming back this year.
[00:28:51] The first one is Thurston Howe.
[00:28:53] And so yeah, hopefully it's smooth sailing.
[00:28:57] All the pun intended.
[00:29:02] Well, Moose, thank you for being the podcast guest.
[00:29:05] As you well know,
[00:29:06] we always like to do a lightning round
[00:29:08] at the, with our guests and you're in for it now.
[00:29:13] So this month's lightning round is sponsored by Globo Gym.
[00:29:18] Do you need to lose some weight and get in shape?
[00:29:20] Not, don't go to Globo Gym.
[00:29:21] But if you already look good, you come to Globo Gym.
[00:29:24] Check it out on the internet.
[00:29:26] So we have some quick questions, quick answers for you.
[00:29:29] Sure.
[00:29:30] First question.
[00:29:31] Best all time concert, music concert experience?
[00:29:35] My first concert experience.
[00:29:37] Which was what?
[00:29:39] For some reason my mom and dad let me go see
[00:29:41] the Grateful Dead when I was 14.
[00:29:44] May, March 23rd, 1995.
[00:29:46] I'll never forget him.
[00:29:47] Life changing event?
[00:29:48] Life changing.
[00:29:49] My parents didn't take me to the Grateful Dead.
[00:29:51] They didn't let me, they just let me go
[00:29:52] with friends and their parents.
[00:29:54] And where was this?
[00:29:55] It was at the old Trolley Coliseum.
[00:29:57] Okay.
[00:29:58] Or the one on Tryon, the one that got bulldozed.
[00:30:01] All right.
[00:30:02] When I was young and went to those concerts,
[00:30:04] a lot of smoke was in the arenas
[00:30:06] and one might get a contact high.
[00:30:08] I didn't even know what that was when I was there.
[00:30:10] 14 years old now.
[00:30:11] All right.
[00:30:12] What's your adult beverage of choice?
[00:30:16] Right now it is, my favorite drink right now
[00:30:20] is at City Walk Brewing,
[00:30:23] the vodka lemon type seltzer craft cocktail
[00:30:28] they've got on.
[00:30:28] That's my favorite drink right now.
[00:30:29] I don't know, like a vodka, seltzer.
[00:30:30] Yeah, it's good.
[00:30:31] Yeah, it's good.
[00:30:32] The beer these days is just,
[00:30:34] it doesn't agree with me so much.
[00:30:35] Okay.
[00:30:36] Yeah.
[00:30:37] Would people characterize you as sweet, salty or sour?
[00:30:41] Tends on the day.
[00:30:42] Most time it's sweet.
[00:30:44] Okay.
[00:30:45] I'm, what do you think Gary?
[00:30:46] When you call him sweet?
[00:30:48] I think he's a good guy.
[00:30:49] Oh yeah.
[00:30:50] Thank you.
[00:30:51] A little salty.
[00:30:52] I don't know.
[00:30:53] Yeah, Jeff seemed me salty.
[00:30:54] Yeah.
[00:30:56] If you were an Olympic athlete,
[00:30:58] what sport would you compete in?
[00:31:00] Golf.
[00:31:01] Is that an Olympic sport?
[00:31:02] It is now.
[00:31:02] Yes.
[00:31:03] All right.
[00:31:04] All right, last question.
[00:31:05] What is your spirit animal?
[00:31:07] It's a moose, man.
[00:31:08] It's a moose.
[00:31:09] Got to be.
[00:31:10] Oh yeah.
[00:31:11] That's like a perfectly.
[00:31:11] I'm just kidding.
[00:31:12] Yeah, but honestly it's probably
[00:31:14] like a Labrador retriever or something like that.
[00:31:16] Happy all the time, gets a lot of rubs,
[00:31:18] gets a swim in the river.
[00:31:19] Slavering and everything.
[00:31:21] You know, all those things.
[00:31:21] All right.
[00:31:22] All right, Moose, where can people find the hum?
[00:31:26] Where should they look up for it
[00:31:28] to find out more about the hum?
[00:31:30] First and foremost, they can head to the website.
[00:31:31] It's thehum.live, L-I-V-E,
[00:31:35] and all of our social media channels,
[00:31:38] Facebook, Instagram, TikTok, Twitter.
[00:31:40] We're on all of them.
[00:31:41] They're, it's hard to miss us on the internet.
[00:31:43] And if people want to find Moose and Friends,
[00:31:45] where should they be looking for that?
[00:31:46] MooseandFriendsMusic.com
[00:31:48] and all the social media channels you can find.
[00:31:50] All right.
[00:31:51] Well, that's very good.
[00:31:51] Well, thank you so much for
[00:31:53] Yes, thank you.
[00:31:54] for sending in, joining us
[00:31:56] and playing a different role in today's podcast.
[00:31:59] You know, we like to end each podcast
[00:32:01] by giving a shout out to a small business in the month.
[00:32:04] Moose, do you have one that you want to give a shout out to?
[00:32:06] I certainly do.
[00:32:08] My small business of the month is Taqueria Las Isabelas.
[00:32:14] It is the Mexican cantina
[00:32:17] that is across the street from the hum, Victor and his team.
[00:32:22] They have done so many improvements of that place.
[00:32:24] The food is always phenomenal.
[00:32:28] They're so friendly.
[00:32:30] And I will put their Mexican food up against just about anybody.
[00:32:33] So it is authentic.
[00:32:34] It is authentic and the red sauce,
[00:32:37] best know what's coming.
[00:32:40] You've been warned.
[00:32:42] All right, Gary, you have a small business
[00:32:44] you'd like to give a shout out to.
[00:32:45] Yeah, I'm going to do a little twist.
[00:32:47] We actually talked about it a little bit before the podcast.
[00:32:50] I'm going to spotlight the Katama Valley Furniture Academy
[00:32:54] furniture showroom.
[00:32:56] We're now open on Monday through Thursday,
[00:32:59] eight to five for people that are interested in buying furniture
[00:33:02] from our students that are going through the program.
[00:33:06] The proceeds all come back to the program
[00:33:10] for buying materials and supplies.
[00:33:12] Of course, we get a tremendous amount of supplies
[00:33:14] from our partners, so we're very fortunate there.
[00:33:18] And furniture is really good.
[00:33:20] It's the best deal in town.
[00:33:22] And our furniture, because our furniture partners give us
[00:33:24] high quality materials.
[00:33:26] And so I just give a shout out to our students
[00:33:29] and instructors that do a fabulous job.
[00:33:32] And it's 973 Locust Road.
[00:33:36] It's actually Street in Newton, right off of 70.
[00:33:39] And we'll put a link in the show notes as well,
[00:33:42] because it actually is a great deal
[00:33:45] if you're looking to buy sofas, chairs,
[00:33:48] upholstered furniture.
[00:33:50] It's a training center for people going into
[00:33:53] the furniture industry, but they're selling really high
[00:33:55] quality furniture at very, very economical prices.
[00:33:59] Yes, it's a great value.
[00:34:01] It's if you are in the area.
[00:34:03] And a lot of people do come to this, to our area
[00:34:07] to buy furniture.
[00:34:07] There's a lot of furniture being made.
[00:34:09] Yes, absolutely.
[00:34:10] This is the furniture capital of the country.
[00:34:12] OK. So I want to give a shout out to
[00:34:17] a group in Morganton, North Carolina
[00:34:20] and Burke County, North Carolina
[00:34:22] that have reestablished a local newspaper.
[00:34:26] It's called The Paper.
[00:34:27] You can find it at www.thepaper.media
[00:34:31] as someone that spent a little bit of time
[00:34:33] in journalism and newspapers.
[00:34:35] It's sort of a sad state of affairs these days
[00:34:38] for when it comes to local news.
[00:34:40] And a fellow named Alan Van Noppen.
[00:34:45] He's the publisher of The Paper.
[00:34:47] And basically he wanted to do something
[00:34:49] that would focus on local news in his area,
[00:34:52] Morganton, North Carolina, Burke County, North Carolina.
[00:34:55] In twenty twenty three, he started The Paper.
[00:34:59] They've got it now a circulation
[00:35:02] that's pushing over 2000 people.
[00:35:05] They know their business model includes subscription revenue
[00:35:09] advertising as well as some philanthropic support
[00:35:12] from the community, but it's totally focused on the community.
[00:35:15] You should check it out.
[00:35:16] Sort of a model for maybe other communities
[00:35:18] to make sure that they continue to get local news.
[00:35:20] So check out the paper at www.thepaper.media
[00:35:26] and just sort of just sort of cool.
[00:35:28] So anyway, it's great.
[00:35:32] Moose, thank you for joining us today.
[00:35:35] Thank you for having me, sir.
[00:35:36] I appreciate it a lot.
[00:35:37] We appreciate the support that we get
[00:35:40] from the Mesh Podcast Network.
[00:35:42] You should check out all the podcasts going on at the mesh dot TV.
[00:35:46] Moose as a Mesh producer,
[00:35:48] he got any cool podcasts going on at this point in time.
[00:35:50] I know well known comedian John Reep,
[00:35:53] but does his podcasting through the mesh?
[00:35:55] Any other things?
[00:35:56] Certainly, just to showcase a local podcast
[00:35:59] that's really up and coming right now
[00:36:01] that we're seeing some great growth is and especially if you like barbecue,
[00:36:06] the low and slow barbecue show.
[00:36:08] It's hosted by Michael Willard,
[00:36:09] Chigar, Michael Chigar Willard here right here in Hickory.
[00:36:12] And he's doing some great things on that podcast.
[00:36:15] So if you like barbecue and you like
[00:36:17] seeing where the sausage is made, at least check it out.
[00:36:21] I don't know if I want to see where the sausage is made,
[00:36:23] but I want to know where the good barbecue spots are.
[00:36:24] So that's really good.
[00:36:26] All right.
[00:36:27] Well, we appreciate all you guys listening
[00:36:29] and we look forward to talking with you again next month.
[00:36:32] Take care.
[00:36:42] You've been listening to the Mesh,
[00:36:44] an online media network of shows and programs
[00:36:47] ranging from business to arts, sports to entertainment,
[00:36:50] music to community.
[00:36:52] All programs are available on the website as well as through iTunes and YouTube.
[00:36:58] Check us out online at themesh.tv.
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