With the London Summer Olympics taking place, Alan decides to provide Ed with some of the breaking news headlines from the Olympics to see if he can relate each item to a customer service lesson. Can Ed connect the recent badminton team controversy with how to provide excellence service to our customers? Join Alan Jackson…
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The Observer News Enterprise news summary for July 31st, 2012. For more information or to read stories in full, please visit www.observernewsonline.com. Check out this episode
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The panel discusses the Home Health CAHPS initiative from the ground up.
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Holy batcast! Alan and Chris discuss the final installment of Christopher Nolan’s Batman trilogy with “The Dark Knight Rises”. The review is fairly spoiler-free, but if you have seen the film or don’t mind being “spoiled”, stick around after the closing to hear them talk about the ending and all of the surprises the film…
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TomKat, Val Patterson & Steven Slater. Don’t know who those are? Perfect reason to listen in and find out!
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The Observer News Enterprise news summary for July 20th, 2012. For more information or to read stories in full, please visit www.observernewsonline.com. Check out this episode
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