CAHPS Cast 15: Intro to Emergency Department CAHPS

Preparing for the upcoming Emergency Department CAHPS.

Stepping Up Service: 2013 Trends in Customer Service

Four of the top trends for customer service this coming year!

Hashtag Nashville: January 11th 2013

If it’s happening in Nashville, you’ll hear about it each week on Hashtag Nashville.

I’m With the Band: Tori Sparks

From Barcelona to Hickory and The MESH.

NewsMESH: January 10, 2013

You can’t expect them to agree on everything!

CAHPS Cast 14: Communications – Providers & Patients

“Best practice” ideas for how to potentially improve your scores.

New Stuff 12: Wearable Technology

The latest in the world of tech!

newsMESH: December 20, 2012

Hot topics from around the Metro and more!