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Preparing for the upcoming Emergency Department CAHPS.
Four of the top trends for customer service this coming year!
Rough start to the season.
If it’s happening in Nashville, you’ll hear about it each week on Hashtag Nashville.
From Barcelona to Hickory and The MESH.
You can’t expect them to agree on everything!
“Best practice” ideas for how to potentially improve your scores.
The latest in the world of tech!
Hot topics from around the Metro and more!
Was it the Mayans or REM who said it best?